PRIVACY POLICY

Last updated: July 25, 2026

ROVIAE is a brand operated by FastandCheap LLC. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, place an order, create an account, contact us, interact with our advertisements, or otherwise use our products and services.

In this Privacy Policy, “ROVIAE,” “we,” “us,” and “our” refer to FastandCheap LLC operating the ROVIAE brand. “You” and “your” refer to customers, website visitors, and other individuals whose personal information we process.

FastandCheap LLC is responsible for the personal information described in this policy, except where a third party processes information independently under its own privacy policy.

1. Scope of This Policy

This Privacy Policy applies to personal information collected through:

• Our Shopify online store.
• Product, cart, and checkout pages.
• Customer accounts.
• Orders, payments, shipping, returns, and refunds.
• Customer-support communications.
• Email or SMS communications, when enabled.
• Cookies, analytics, pixels, and similar technologies.
• Advertising and social-media interactions.
• Other services that link to this Privacy Policy.

This policy does not control the independent privacy practices of third-party websites or services that publish their own privacy policies.

2. Personal Information We Collect

The information we collect depends on how you interact with our Services.

Information You Provide

We may collect information you provide directly, including:

• Full name.
• Billing and shipping addresses.
• Email address.
• Telephone number.
• Customer-account information.
• Products ordered and order history.
• Delivery instructions.
• Return, replacement, and refund information.
• Customer-support communications.
• Reviews, photographs, comments, or questions.
• Marketing preferences.
• Information submitted through forms, surveys, or promotions.

Please do not submit sensitive personal information that is not reasonably necessary for your order or support request.

Payment and Transaction Information

When you place an order, payments may be processed by Shopify Payments, Shop Pay, PayPal, banks, card networks, or other payment providers available during checkout.

We may receive transaction information such as:

• Payment method type.
• Billing name and address.
• Transaction amount.
• Payment status.
• Masked payment details.
• Payment-provider transaction identifiers.
• Fraud or risk indicators.

We generally do not receive or store your complete payment-card number. Complete payment credentials are handled by the applicable payment provider.

Information Collected Automatically

When you use our website, we and our service providers may automatically collect:

• Internet Protocol address.
• Browser and device type.
• Operating system.
• Language and regional settings.
• Approximate location derived from your IP address.
• Referring website, search result, or advertisement.
• Pages and products viewed.
• Search, cart, and checkout activity.
• Links and buttons selected.
• Date, time, and duration of visits.
• Cookie, session, device, or advertising identifiers.
• Website-performance and error information.
• Interactions with marketing emails or advertisements.

This information may be collected through cookies, pixels, tags, server logs, local storage, and similar technologies.

Information From Other Sources

We may receive information from service providers that assist with:

• Shopify store operation.
• Payment processing.
• Fraud prevention.
• Order fulfillment.
• Shipping and tracking.
• Customer support.
• Reviews and customer-generated content.
• Analytics.
• Advertising.
• Email or SMS communications.
• Social-media services.

Information received from third parties is handled according to this policy and any applicable third-party privacy terms.

3. How We Use Personal Information

We may use personal information to:

Process Orders and Provide Services

• Confirm and process purchases.
• Authorize and complete payments.
• Prepare, fulfill, ship, and deliver orders.
• Send order and tracking notifications.
• Manage customer accounts.
• Process cancellations, returns, replacements, and refunds.
• Respond to questions and provide customer support.
• Maintain order and transaction records.

Protect Customers and Our Business

• Verify identity and payment authorization.
• Detect and prevent fraud.
• Investigate unauthorized transactions.
• Prevent chargeback, return, refund, or account abuse.
• Protect our website, customers, and business systems.
• Enforce our Terms of Service and store policies.

Operate and Improve Our Website

• Maintain website functionality.
• Understand how visitors use our store.
• Diagnose technical problems.
• Improve products, content, navigation, and checkout.
• Measure website and advertising performance.
• Test and develop new features.
• Personalize the shopping experience where permitted.

Communicate With You

We may send:

• Order confirmations.
• Payment notifications.
• Shipping and delivery updates.
• Return and refund messages.
• Customer-support responses.
• Account or security notifications.
• Important service or policy updates.
• Marketing communications where permitted.

Transactional messages relating to an order or account are separate from optional marketing communications.

Meet Legal and Business Requirements

We may use information to:

• Maintain tax, financial, and accounting records.
• Comply with legal obligations.
• Respond to valid legal requests.
• Establish, exercise, or defend legal claims.
• Conduct audits and risk assessments.
• Protect our legal rights and the rights of others.
• Support a business transfer, financing, restructuring, or sale.

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate the website, remember preferences, understand website activity, prevent fraud, and measure advertising.

Essential Technologies

Essential cookies support functions such as:

• Shopping carts.
• Checkout.
• Payments.
• Customer login.
• Website security.
• Fraud prevention.
• Store and language preferences.

The website may not work properly if essential cookies are blocked.

Analytics Technologies

Analytics tools may help us understand:

• How visitors find our website.
• Which pages and products they view.
• How they navigate the store.
• Whether technical errors occur.
• How website performance can be improved.

Advertising Technologies

When enabled and permitted, Shopify, Meta, Google, or other advertising providers may use pixels, cookies, or similar technologies to:

• Measure advertising performance.
• Attribute visits or purchases to advertisements.
• Create or evaluate advertising audiences.
• Display advertisements that may be relevant to your interests.
• Limit repeated advertisements.
• Understand browsing and purchasing activity.

The specific technologies used depend on the applications and marketing services enabled in our Shopify store.

Managing Your Preferences

Depending on your location, you may manage non-essential tracking through:

• Our cookie banner.
• The privacy-preferences link on our website.
• The data-sharing opt-out page.
• Your browser or device settings.
• A legally recognized universal opt-out signal.

Blocking certain technologies may affect website functionality or personalization.

5. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to the following recipients.

Shopify and Technology Providers

Shopify hosts our online store and provides ecommerce, checkout, account, security, analytics, and other store services.

We may also use providers that support website hosting, applications, cloud storage, security, maintenance, and technical operations.

Payment Providers

Information may be processed by:

• Shopify Payments.
• Shop Pay.
• PayPal.
• Banks.
• Card networks.
• Payment gateways.
• Fraud-prevention providers.

These providers process information necessary to authorize payments, complete transactions, and prevent fraud.

Fulfillment and Shipping Providers

We may share order information with:

• Fulfillment partners.
• Warehouses.
• Packaging providers.
• Shipping carriers.
• Logistics providers.
• Address-verification services.

They receive information needed to prepare, ship, track, and deliver orders.

Customer-Service and Communication Providers

We may use providers that assist with:

• Customer-support tickets.
• Email or SMS messages.
• Returns and refunds.
• Product reviews.
• Surveys.
• Customer communications.

Analytics and Advertising Providers

Where enabled and permitted, we may disclose device identifiers, browsing activity, purchase events, or similar information to analytics and advertising providers, including Shopify, Meta, Google, or other services configured in our store.

Professional and Legal Recipients

We may disclose information to accountants, attorneys, insurers, auditors, tax advisers, financial institutions, government authorities, or other professional advisers when reasonably necessary.

We may also disclose information to comply with law, respond to valid legal process, prevent fraud, protect safety, or defend legal rights.

Business Transactions

Personal information may be transferred as part of a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or transfer of all or part of the business.

With Your Direction

We may disclose information to another party when you request, direct, or consent to the disclosure.

6. Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for money.

However, some privacy laws may define the use of advertising cookies, pixels, device identifiers, or browsing activity as a “sale,” “sharing,” or processing for targeted advertising, even when no money is exchanged.

Where applicable, you may opt out by using:

• The Your Privacy Choices link.
• The Do Not Sell or Share My Personal Information link.
• Shopify’s data-sharing opt-out page.
• Our cookie-preferences tool.
• A legally recognized browser-based universal opt-out signal.
• An email request sent to support@roviae.online.

Where required by law and supported by our systems, we will treat a recognized signal such as Global Privacy Control as an opt-out request for the browser or device sending the signal.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

7. Marketing Communications

You may unsubscribe from promotional emails by selecting the unsubscribe link included in the message.

You may also contact:

support@roviae.online

Opting out of marketing does not stop necessary communications relating to:

• Orders.
• Payments.
• Shipping and tracking.
• Returns and refunds.
• Customer support.
• Account security.
• Important service notices.

If SMS marketing is enabled, you may withdraw consent using the instructions provided in the applicable message.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete and document transactions.
• Fulfill orders.
• Provide customer support.
• Process returns and refunds.
• Detect and prevent fraud.
• Maintain tax, accounting, and business records.
• Resolve disputes.
• Enforce agreements.
• Comply with legal obligations.

Retention periods depend on the type of information, legal requirements, the customer relationship, security risks, and whether a dispute or claim remains open.

When information is no longer reasonably required, we may delete, anonymize, or securely isolate it.

Some transaction records may be retained after a deletion request when required for legal, tax, accounting, fraud-prevention, or recordkeeping purposes.

9. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These safeguards may include:

• Restricted access.
• Authentication controls.
• Encrypted transmission.
• Secure payment processing.
• Fraud monitoring.
• Service-provider controls.
• System and security monitoring.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for protecting your account credentials. Please contact us promptly if you suspect unauthorized access or payment activity.

10. International Processing

Shopify and other service providers may process information in the United States, Canada, or other countries where they operate.

Privacy laws in those countries may differ from those in your country of residence.

Where applicable law requires safeguards for international data transfers, we or our service providers may use contractual protections, standard contractual clauses, adequacy decisions, consent, or other legally recognized mechanisms.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Confirm whether we process your personal information.
• Request access to your information.
• Correct inaccurate information.
• Request deletion.
• Obtain a portable copy of certain information.
• Withdraw consent where processing relies on consent.
• Object to or restrict certain processing.
• Opt out of sale, sharing, or targeted advertising.
• Opt out of certain profiling or automated processing.
• Appeal a decision concerning a privacy request.
• Exercise your rights without unlawful discrimination.

These rights may be subject to legal exceptions. For example, we may retain information required to complete transactions, prevent fraud, maintain tax records, resolve disputes, or comply with law.

EEA, United Kingdom, and Switzerland

Where applicable, we process personal information based on:

• Performance of a contract.
• Compliance with legal obligations.
• Legitimate business interests.
• Your consent.

You may also have the right to object, restrict processing, withdraw consent, and submit a complaint to the applicable data-protection authority.

United States Privacy Rights

Residents of states with applicable privacy laws, including California and Colorado, may have rights concerning access, correction, deletion, portability, sale or sharing, targeted advertising, profiling, appeals, and protection from unlawful discrimination.

The availability of specific rights depends on whether the applicable law applies to our business and processing activities.

12. Submitting a Privacy Request

To submit a privacy request, contact:

Email: support@roviae.online
Subject: Privacy Request

Please provide:

• Your full name.
• Email address associated with your account or order.
• Order number, when relevant.
• State or country of residence.
• The specific request you are making.
• Sufficient information to locate and verify your records.

We may request additional information to verify your identity and protect customer information.

Where legally permitted, an authorized agent may submit a request on your behalf. We may require written authorization, verification of the agent, or direct confirmation from you.

If we deny a request and applicable law provides an appeal right, you may email us using the subject:

Privacy Request Appeal

Include the original request, our response, and the reason you are appealing.

13. Children’s Privacy

Our Services are intended for adults and are not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13.

If you believe a child has submitted personal information without appropriate authorization, contact:

support@roviae.online

We will review the request and take appropriate action where required.

14. Third-Party Websites

Our website may link to third-party services such as:

• Shipping-carrier tracking pages.
• Payment services.
• Social-media platforms.
• Review providers.
• Customer-support tools.

Third-party services have their own terms and privacy practices. We are not responsible for their independent content, security, availability, or handling of personal information.

Please review the applicable third-party privacy policy before providing information directly to that service.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

• Our products or services.
• Shopify settings.
• Installed applications.
• Advertising or analytics technologies.
• Business practices.
• Legal or regulatory requirements.

The updated version will be published on this page with a revised “Last updated” date.

Where required by law, we will provide additional notice or request consent before making material changes to how personal information is processed.

16. Contact Information

For questions, requests, or complaints relating to privacy, contact:

ROVIAE
A brand operated by FastandCheap LLC

Email: support@roviae.online
Phone: +1 (408) 430-2347

Business Mailing Address:
1405 Brentwood Dr
Fort Collins, CO 80521
United States